This policy applies to merchandise purchased through maal.seedhemaut.com, operated by Bhussi Entertainment LLP, including SMFC, SMX and other MAAL products.
We do not accept returns, exchanges or refunds for change of mind, customer selection of an incorrect size or fit, or incorrect information supplied when ordering. Customers cannot cancel an order once it has been confirmed.
Please review the product description, size chart and order details carefully before purchasing.
These restrictions also apply to sale items, gift items and SMFC products. They do not override the wrong, damaged or defective-item provisions below, refunds for orders cancelled by us, or rights available under applicable law.
If we send an incorrect product or size, or your item arrives damaged or defective, please contact orders@seedhemaut.com within 7 days of delivery.
We will review the issue and assist with the appropriate replacement, return or refund, taking account of applicable consumer rights. The restrictions on change-of-mind returns do not exclude assistance for these issues.
If your order has not arrived, please contact orders@seedhemaut.com within 15 days of placing your order so we can investigate.
If we cancel an entire order after payment, we will refund the full amount paid, including delivery charges.
If we cancel only part of an order, we will refund the cancelled items and any delivery charges attributable to those items.
We will notify you using the contact details provided with your order.
Please contact orders@seedhemaut.com before sending an item back. Our team will provide return instructions.
Subject to applicable law, you are responsible for return-shipping costs. These costs are non-refundable. If we arrange return shipping and deduct its cost from an approved refund, the same cost will not also be charged separately.
The time required for a replacement to reach you may vary depending on your location.
The current no-change-of-mind policy applies to purchases made on or after 23 April 2026.
SMX/MAAL purchases made before that date remain subject to the previous policy’s 14-day return or exchange window and its conditions.
SMFC purchases are not eligible for change-of-mind returns, refunds or exchanges, regardless of purchase date. This does not override the wrong, damaged or defective-item provisions or applicable consumer rights.
Nothing in this policy excludes or limits rights or remedies available under applicable law. The reporting windows above do not remove rights that cannot lawfully be excluded or limited.
Bhussi Entertainment LLP
Order, return and refund enquiries: orders@seedhemaut.com
